Practical IT contract management
According to the WorldCC, between 30 and 35% of all contracts do not produce the desired financial result. The main reasons for this can be found in 10 topics which are typically the subject of discussion between the customer and the supplier.
During the two days of the course, we will immerse ourselves in the 10 topics in IT contracts, in order for the participants to ensure the desired financial result in their own contracts. The course is structured with a focus on the operational level, so you are introduced to methods and tools that can help you work with your IT contracts from a concrete and practical perspective.
Examples of questions that will be discussed in the course include: "How do I design a penalty model that gives the supplier the greatest possible incentive?". And from a supplier perspective: "How do I assess the risk in the requested SLAs?"
The course takes place as a workshop, where we work with specific contract terms.
Participant profile
This workshop is designed for those who work with or are responsible for IT contracts, and need practical perspectives, methods and tools that you can use immediately in your daily work - with a focus on securing the planned gains.
The course addresses both the purchasing and sales side. Examples of participants are Bid Managers, Contract Managers, Purchasers, Sellers and Lawyers.
As the course is interactive, including practical workshops focusing on specific issues and clauses, there will be a maximum of 12 participants in the course.
Benefits of Practical IT Contract Management
Through this intensive course, you will gain insight into how to establish the basis for a commercially sound IT contract seen from both a customer’s and a supplier’s perspective.
You will receive a number of practical tools and methods and be obtain the practical knowledge to apply them and generate value in your organization.
Discount for early registration
The price for the course is DKK 14.000 excl. VAT, but if you sign up early, before April 1st, the price is DKK 12.000 excl. VAT.
Discount for members of the NSCCM Professionals Network
For members of the NSCCM Professionals Network, the price is DKK 11.200 excl. VAT and DKK 9.600 excl. VAT if you sign up early - before April 1st.
Conditions and adjustments related to Covid-19
The course is expected to be completed as planned, ie. as physical education on the set dates. Should Covid-19 develop in such a way that rules or recommendations from public authorities make it impossible to meet in smaller assemblies, we will adjust the teaching accordingly, i.a. using live streaming on the already set dates. If it becomes necessary to make changes, we will inform you further.
Contents
Introduction
Basic introduction to IT contracts, the contract management phases, business case and other concepts used during the course.
The planning phase
- What is a business case?
- Which 10 contractual issues have the greatest effect on the realization of our business goals?
- The customer's planning of tender material with a focus on business goals
- The supplier's assessment of the customer's tender material
- Supplier's respons/answers
- The customer's assessment of the supplier's offer
Negotiation of the IT contract
- How can we use the 10 topics to optimize the parties' overall gain from the IT contract?
Summary of day 1
Transfer from negotiation to implementation
- How do we ensure that the users of our IT contract utilise/apply/use the contract correctly so that the business goals are achieved?
Implementation phase / transition
- Contract Management activities during the implementation phase
- Establishment of the basis for the operational phase
- Performance management (project progress)
- Change management
- Dispute resolution
- Test and approval
- Follow up on business objectives
The operational phase
- Contract Management activities during the operational phase
- Performance management (SLAs and other obligations)
- Change management
- Dispute resolution
- Follow up on business objectives
Exit
- Preparation of exit plan
Teachers
Anders Nordentoft Edelholt
Christian Sandbeck
Overview - Practical IT contract management
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Form
2-day course, where we alternate between theory, concrete methods, and tools in practice. Perspectives from the participants' own projects will be included
The teaching is conducted in English.
All materials and tools are in English.
Materials
2 weeks before the start of the course, you will receive a link to the course material, consisting of tools, templates, and IT contracts that are used as examples during the course.
Effort
2-day interactive course
Exam
There is no exam.
Price
The price for the workshop is DKK 14,000 excl. VAT, but if you sign up early, before May 1st, the price is DKK 12,000 excl. VAT.